Office Policies

These policies are in place to help ensure consistent care, protect appointment availability, and support a smooth experience for all clients.

Cancellation & No‑Show Policy

To support consistent care and protect appointment availability for all clients, the following cancellation policy applies:

Cancellations & Rescheduling

Clients are asked to cancel or reschedule appointments at least 24 hours in advance. Cancellations made with less than 24 hours’ notice will be charged a late‑cancellation fee $60.

No‑Show Policy

A “no‑show” occurs when a client does not attend a scheduled session and does not provide notice. No‑shows are charged the full session fee.

Insurance & Missed Sessions

Insurance does not cover late‑cancellation or no‑show fees. Clients are responsible for paying these fees out of pocket before scheduling future appointments.

Repeated Missed Appointments

If a client has two or more late cancellations or no‑shows, the therapist may:

Adjust scheduling frequency
Require prepayment
Discuss whether continued services are appropriate

Emergency Exceptions

I understand that emergencies happen. Fees may be waived in cases of:

Medical emergencies
Unforeseen crises

These exceptions are made at the therapist’s discretion.

How to Cancel

Clients may cancel or reschedule by contacting me via:

Phone your therapist directly
Secure messaging to your therapist

Timely communication helps ensure that appointment times remain available for those who need them.